Privacy Policy – Fugu Creative / FuguCreative.com
Effective Date: 14 February 2026
This Privacy Policy describes how Fugu Creative (“we”, “us”, or “our”) collects, uses, and protects the personal information you provide when you visit or make a purchase from our website, FuguCreative.com.
We are based in Australia and sell primarily to customers in the United States and other countries worldwide.
We take your privacy seriously and are committed to protecting your personal data. This policy applies to all products sold through our store, which features original artwork created by a single artist.
2. Information We Collect
When you visit our store or make a purchase, we may collect the following types of information:
Personal Information: Your name, email address, shipping address, billing address, and phone number.
Account Information (if you create an account): Username, password, and preferences related to your orders or saved items.
Payment Information: Payment details such as credit/debit card numbers are processed securely via our payment processor, Stripe. We do not store full payment card details on our servers.
Order Information: Products purchased, order history, and transaction details.
Device and Usage Information: IP address, browser type, operating system, time zone, referring URLs, pages viewed, and cookies or similar technologies that help us analyze how you interact with the site.
Marketing and Communications Information: Your preferences in receiving marketing from us and your communication preferences.
Communications: Any messages or emails you send to us, including customer service inquiries or feedback.
If you choose not to provide certain information, some features of the site (such as placing an order) may not be available.
2. How We Use Your Information
We use the information we collect to:
Fulfil your orders, process payments, and ship products to you.
Manage your account (if you create one) and provide customer support.
Communicate with you about your order status, shipping updates, returns, or other service-related messages.
Send occasional promotional emails or newsletters (only if you have opted in, and you can opt out at any time).
Operate, maintain, and improve our website, products, and customer experience, including analytics on how our site is used.
Detect, prevent, or address fraud, abuse, security issues, and comply with legal obligations and law enforcement requests.
We will only use your personal information where we have a lawful basis to do so (for example, to perform a contract with you, with your consent, or to comply with legal obligations).
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information with trusted third parties that help us run our business, including:
Print-on-demand partners: Printful and Printify, who print and ship products directly to you. They use your order and shipping details solely to fulfil your order and provide related services. In these cases, we remain the data “controller” and they act as “processors” of your data.
Payment Processors: Stripe gateway used by our WooCommerce store to securely process your transactions (including Apple Pay and Google Pay where available).
Shipping and Logistics Providers: Postal and courier services to deliver your orders.
Website and E-commerce Providers: WordPress, WooCommerce, hosting providers, email service providers, and plugins that support the functioning of our site (for example, email notifications, analytics, security, and backups).
Analytics and Advertising Services: Such as Google Analytics or similar tools to understand website usage and improve user experience; these services may use cookies and similar technologies.
These third parties are only given the information they need to perform their services and are required to keep your information confidential and use it only for the purposes specified.
We may also disclose information if required by law, court order, or to protect our rights or the rights of others.
4. International Transfers
Because we are based in Australia and use service providers located in other countries (including the United States and the European Union), your information may be transferred, stored, or processed outside your country of residence.
Where required by law, we take steps to ensure that such transfers are subject to appropriate safeguards (for example, standard contractual clauses or equivalent mechanisms).
5. Your Rights
Depending on where you live, you may have certain rights under privacy laws such as the Australian Privacy Act, the EU/UK General Data Protection Regulation (GDPR), and U.S. state laws like the California Consumer Privacy Act (CCPA).
These may include:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can ask us to delete your personal information, subject to our need to keep certain data for legal, tax, and accounting purposes.
Restriction and Objection: You may object to or request restriction of certain processing (for example, direct marketing).
Portability (where applicable): You may request a copy of your data in a structured, commonly used, and machine-readable format.
Opt-out of Marketing: You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us.
California residents may have additional rights, such as the right to know categories of personal information collected, disclosed, or sold, and the right to opt out of “sale” or certain sharing of personal information, where applicable. We do not knowingly “sell” personal information as that term is defined under the CCPA.
To exercise any of these rights, contact us at:
support@fugucreative.comWe may need to verify your identity before responding.
6. Data Retention
We retain your personal information only as long as necessary to:
Fulfil your orders and provide services you have requested.
Maintain business and financial records as required by tax, accounting, and other applicable laws.
Resolve disputes and enforce our agreements.
When we no longer need your information, we will take reasonable steps to delete or de-identify it.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as pixels and local storage) to improve your browsing experience and operate our site. Cookies help us:
Remember your shopping cart and login details.
Understand how you use our site so we can improve performance and design.
Support analytics and, where used, marketing or advertising features.
You can control cookies through your browser settings, including blocking or deleting cookies. If you disable cookies, some features of our site (such as checkout) may not function properly.
Do Not Track: Some browsers offer a “Do Not Track” (DNT) setting. At this time, we do not respond to DNT signals because there is no consistent industry standard for compliance.
8. Third-Party Links
Our website may contain links to third-party websites or services (for example, social media platforms or other stores). We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies before providing any personal information.
9. Security
We use reasonable administrative, technical, and physical security measures designed to protect your information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our site is not intended for individuals under the age of 13, and we do not knowingly collect personal data from children.
If you believe a child has provided us with personal information, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or for other operational reasons.
The latest version will always be posted on this page with the “Effective Date” updated at the top. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
FuguCreative
Email:
Website: fugucreative.com